Dial these from your conference to add the agent as a caller.
Authentication — SIP digest
Usernamevoiceagent-prod
Passwordffc5d5bae620bf10345c718f
Bind to this conversation
Dial this exact address and the call lands in the conversation you
have open here. Works from any softphone — just paste it into the dial box.
Dial—
TransportUDP or TCP · port 5060
Or, if your caller can set SIP headers (Twilio):
X-Conversation-Token: —
Wire it up in
Add the agent to an existing conference as a SIP participant. The
conversation id in the dialed address binds the call to this conversation.
# Add the agent to an existing conference
POST /2010-04-01/Accounts/{AccountSid}/Conferences/{ConfSid}/Participants.json
To = "sip:<conversation-id>@149.28.92.149"
From = "voiceagent-prod"
Twilio places a SIP leg to the agent and adds it to your conference. It picks up as a third caller.
The leg lands in our media bridge; the agent joins the same room. µ-law 8k is transcoded for you.
The agent talks with the caller. Mute or drop it any time with Twilio's participant controls.
In MicroSIP → Add Account, map the fields above:
SIP Server149.28.92.149
Domain149.28.92.149
Username & Loginvoiceagent-prod
Password(see Authentication above)
TransportUDP
Save. The account shows Offline — expected. Our edge is a trunk, not a registrar; calls still place with the password.
Dial the Dial address above (sip:<this conversation>@149.28.92.149) to land in this chat. The call must name a conversation — there is no shared line.
Talk. Turns appear in this conversation live while this panel is open.
Connection status
Agentchecking…
Endpointchecking…
Incoming callchecking…
Place your call to the Dial address above; this turns green when it reaches us.
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